Table 1

Criteria comprising the nutritional care quality (NCQ) and food service quality (FSQ) indicators
NCQ INDICATORS (100%) Employed Criteria
INPATIENT DIETARY COVERAGE ACTIONS (A) (25%) A1.Duty shift system in the area of clinical nutrition
A2.Supervision of meal distribution in the ward
A3.Routine visits to patients
EVALUATION AND MONITORING OF NUTRITIONAL STATUS ACTIONS (B) (25%) B1.Nutritional status evaluation (complete)
B2.Nutritional status monitoring
B3.Entry of nutritional care information in the medical record
B4.Filling in forms about nutritional care
B5.Nutritional guidance at discharge
B6.Assistance protocols
ACTIONS ON INTEGRATION OF NUTRITIONAL ASSISTANCE ACTIVITIES WITHIN THE TEAM (C) (25%) C1. Diet prescription in the medical records
C2. Interconsultations on nutritional care
C3. Team visits to patients
C4. Participation in activities outside the HFNS
C5. Nutritional support team
ACTIONS SUPPORTING DIET THERAPY (D) (25%) D1.Diet manual
D2.Information about energy supply
D3.Selection of nutritional supplements
D4.Mechanisms for patients to require changes to the diet
FSQ INDICATORS (100%) Employed criteria
MEDIATION ACTIONS WITH USERS AND OTHER HOSPITAL SECTORS (A) (25%) A1. Duty shift in the area of meal production
A2. Formal evaluation of the HFNS regarding user satisfaction
A3. Planning and goal-setting for the HFNS
A4. HFNS participation in other hospital sectors
AUTONOMY AND MANAGEMENT CONTROL ACTIONS (B) (25%) B1. HFNS responsibility for purchases
B2. Budget autonomy
B3. Control of cost/meal or cost/daily produced food
B4. Statistical control by the HFNS
B5. Statistical control of the produced diets
MEAL PRODUCTION QUALIFICATION ACTIONS (C) (25%) C1. Standard prescription form
C2. Dietetic kitchen
C3. Routine tasting of diets
C4. Good practice manual
C5. Diet manual (*)
C6. Production of nutritional supplements
STAFF QUALIFICATION ACTIONS (D) (25%) D1. Staff evaluation
D2. Instrument for staff evaluation
D3. Periodic training program

(*) This criteria was considered important in both NCQ and FSQ.

Diez-Garcia et al.

Diez-Garcia et al. Nutrition Journal 2012 11:66   doi:10.1186/1475-2891-11-66

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